HOME DELIVERY & CURBSIDE PICKUP OPTIONS
We are now allowing customers into our store to browse and shop. But for customers that do not wish to enter the store we are still providing a free and convenient curbside pickup or home delivery. Please see below for details.
You can place your orders through us via one of the following methods and have it delivered to your door or use our FREE curbside pickup. If you choose curbside pickup please allow up to 30 minutes to process your order. We will contact you when order is ready for pickup. So please try and call, text or email your order in advance. If you chose delivery there will be a delivery charge of $3 for all local orders of $59 or more, before sales tax. There will be a delivery fee of $5 for local orders under $59. There will be a $10 delivery fee for any orders that are deemed non local (more then 20 minutes one way). See the list below. Some exceptions may be made. Our estimated delivery of orders are within 24 to 36 hours after your order is placed and our delivery days are Tuesdays, Thursdays and Saturdays. We will not be accepting coupons for delivery at this time but you will get your frequent buyer club credits and 5% discounts on bulk cans automatically. If you do not see your town on the delivery list please ask if we can deliver to you.
Local deliveries include the entire Town of Warwick, Village of Warwick, Pine Island, Sugar Loaf, Upper Greenwood Lake, Highland Lakes, Vernon and parts of West Milford.
We will also deliver outside our local area to Minisink, Greenwood Lake, parts of West Milford, Chester, Monroe, Florida, Goshen, Glenwood, Mcafee and Ringwood for a $10 delivery fee.
Again please note that for curbside pickup we will contact you when your order is ready for pickup.
Use one of the following methods below to place your order and please be as specific as possible regarding your order (brand and size). We highly suggest that you either text or email your order instead of calling as it would be the most efficient way since we are fielding many phone calls. If your not sure about the item you want, just provide us with the best details you have and provide a upc number/bar code number if you have it. We will review your items with you when we call or message you back to confirm your order to ensure you are getting what you want. Please note the phone number below is for orders only. If you need information or have other questions please call our regular store number located at the bottom of the previous page (845-987-9444). Please note that you can use the methods below for both home delivery or curbside pickup.
- Call us at 845 987 9444 to place your order. If line is busy or it goes to voicemail please call 845 500 8491. If you still do not get a response we suggest to try back in a few minutes or use one of the methods below.
- Text us at 845 500 8491 (full name, full delivery address (if delivery), phone number and your order)
- Email us at firstname.lastname@example.org (full name, full delivery address (if delivery), phone number and your order)
It is important that you provide your full name, your complete address, your phone number, the products you would like(please be specific on brand, flavor and size) and if you would like delivery or curbside pickup. While our inventory is very strong, please note that there may be some out of stock issues in the future so please be open to accept substitutes on brands or sizes. We will call or message you to confirm your order if you email or text us, and review the availability of your items and possible substitutions and also accept payment over the phone. If we are making a delivery please let us know where you would like your delivery left at your house as we will not have any face to face contact with you. Also please make sure your pets are inside when we deliver. We will try to call you just prior to our arrival or confirm that the delivery was made especially if you order frozen foods.
Please see our list of foods and supplies on the following page and use the form on the previous page if ordering via email. Please note that we will be updating this website in the very near future which will allow you to shop your specific items and pay righ here on our website and then choose curbside pickup or delivery. Please check back soon for those updates.
We hope that we have been able to exceed your expectations over the recent months on getting you all of your pets within a timely manner. Thank You for your support!